Total experience — 13 years

Specialized education — MA

Lead Product Designer (CDO)

Oct 2016 —  Presently (4 years)

Smartcat: is a cloud-based translation platform

smartcat.ai

Product

• Contribution to the product vision and strategy
• Design Code ownership of all products in the company
• Testing of product hypothesis
• Implementation of UX metrics
• Process improvements with : Jobs To Be Done (JTBD), Customer Journey Map (CJM), Design Sprints, etc.

Team Lead

• I am mentoring the UX team. I taught 2 designers how to do usability tests. Upgraded 2 marketing designers to product designers. Created for 3 designers skills growth plan.
• I implement UX researches processes, database and provided deep interviews with clients
• I implement company’s design system ⇒ lead time for UX tasks 6 days instead of 10 (measured relative to time for tasks on the waterfall development system vs agile)
• I created design Unit from marketing designers, product designers and layout specialists)
• I implemented agile methodologies (Scrum and kanban) in the Design Unit

UI/UX design

• I designed the major parts of the product: navigation system, payments module, workflow management functionality and the editor for translators
• I implemented white-labelling option in the product. The workload increased in 4 times. But, I optimized the process so that the team covered the tasks in time